Customer Care
1. Online Orders:
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All online orders are processed securely through our website. You will receive a confirmation email once your order is placed, along with tracking information once your item has shipped.
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Please ensure that the shipping address provided is accurate to avoid any delays or issues with delivery.
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Orders are typically processed and shipped within 1-3 business days. Delivery times vary based on your location.
2. Payment Methods:
We accept all major credit cards, PayPal, and other standard payment methods for your convenience. All payments are securely processed.
3. Shipping Policy:
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We offer standard and expedited shipping options at checkout. Shipping fees are calculated based on the destination and delivery speed selected.
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Cardmatics ships both domestically and internationally. International orders may be subject to additional customs or import fees, which are the responsibility of the customer.
4. Returns and Refunds:
Please refer to our Refund Policy for details on returns, exchanges, and refunds.
Privacy & Safety
Your privacy is extremely important to us, and we take the protection of your personal information seriously. When you shop with Cardmatics, rest assured that all personal and payment information is encrypted and securely stored.
1. Data Collection:
We collect only the information necessary to process your order, such as your name, address, email, and payment details. We do not store or share your payment information with any third party.
2. Use of Data:
Your data is used solely to process your order and provide you with a better shopping experience. Occasionally, we may send promotional emails if you’ve opted in. You can unsubscribe at any time.
3. Third-Party Sharing:
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data will only be shared with trusted partners necessary for fulfilling your order (e.g., payment processors, shipping services).
4. Security:
We use industry-standard SSL encryption to ensure that your data is transmitted securely and protect it from unauthorized access. Our website and payment gateway are compliant with all privacy and data security standards.
5. Your Rights:
You have the right to request access to or deletion of your personal data at any time. If you would like to update your information or have questions about our privacy practices, please contact our Customer Care team.
Privacy & Safety for Children
Cardmatics is committed to protecting the privacy of children. Our website is not intended for use by children under the age of 13. We do not knowingly collect any personal information from children without parental consent. If we discover that we have unintentionally gathered such data, it will be deleted immediately.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments​​​
For any further inquiries about our policies, feel free to reach out!